Performer Guest Lists are always a nightmare, particularly if you’re collating names for the door/gate. We have to admit that previously we weren’t handling these at all well and, frankly, this part of the system was well overdue an overhaul.
Up until now, what was happening was that the performer/their management would email a list to the festival team, who’d then type each name individually into the system, set what ticket-type they’d receive (if required) and then move onto the next one. Painful.
So, we’ve built an external form that uses the artist’s unique id and, through the power of the Messenger system, the team can instantly identify who hasn’t completed their Guest List allocation and send them the details to do so. Here’s a screen grab of the Messenger in action